Payment & Security
A Clear and Careful Checkout Experience
Secure Shopping at Vyqrelon™
Vyqrelon™ aims to make purchasing ball sports equipment straightforward and convenient. This policy explains the payment process, checkout information, and practical steps customers can take to protect their personal and payment details.
1. Available Payment Methods
Payment methods available for your purchase are displayed during checkout. Options may vary according to your location, currency, order details, and the payment services available at the time of purchase. Please review the checkout page for the methods currently offered.
Use only payment options presented through the official Vyqrelon™ checkout. We do not ask customers to send full payment card details, passwords, or security codes through ordinary email, social media messages, or telephone conversations.
2. Reviewing Your Order
Before completing payment, review your selected products, sport category, size, color, quantity, and any included accessories. Check the delivery address, contact details, shipping charges, applicable taxes, currency, and final order total.
An order confirmation may be sent to the email address provided at checkout after the order is successfully submitted. Keep this confirmation and your order number for reference. If you notice an error, contact us promptly. We cannot guarantee that changes can be made after processing begins.
3. Payment Processing
Payments may be processed by third-party payment service providers integrated with the store. These providers handle payment information according to their own security practices and privacy terms. We may receive transaction details such as payment status, transaction references, and billing confirmation to manage your order.
Please do not send complete card credentials or security codes to our customer support team. If you have a payment concern, provide your order number and a brief description without including sensitive financial information.
4. Pricing, Currency, and Additional Charges
Product prices and checkout currency are displayed on the website. The final amount may include shipping fees and applicable taxes. Depending on your destination, customs duties, import taxes, or other local charges may be payable separately. Your bank or payment provider may also apply currency conversion or international transaction fees.
If a displayed price or total appears incorrect, contact us before completing the purchase so the details can be reviewed.
5. Protecting Your Information
We take reasonable steps to protect information submitted through our store. However, no online platform or electronic transmission can be guaranteed to be completely secure. Customers should use trusted devices and networks, keep account credentials confidential, and avoid sharing verification codes.
- Shop through the official Vyqrelon™ website.
- Check the order total and delivery details before payment.
- Never share passwords or one-time verification codes.
- Keep order confirmations and payment receipts.
- Contact us if you notice an unfamiliar transaction related to your order.
6. Refunds and Payment Questions
Approved refunds are handled according to our Return & Refund Policy and the procedures of the original payment provider. The time required for a refund to appear may vary by payment method and financial institution. For questions about failed payments, duplicate charges, or refunds, contact us with your order details.
Nothing in this policy limits payment-related rights or protections that cannot legally be excluded under applicable law.
Company Information
Vyqrelon™
Guangzhou Yuanjiu Network Technology Co., Ltd.
Lei Jianzhao
service@vyqrelon.com
15794973408
8:00 AM–10:00 PM Daily
Room 302, No. 44, Lane 1, Lianquan West Road, Tianhe District, Guangzhou, Guangdong Province, China